Preferred Rehab Physiotherapy – West 5

Preferred Rehab Physiotherapy – West 5

1295 Riverbend Road, Suite 220, London, ON, N6K 0G2

Clinic Hours

Monday
8:00AM – 7:00PM
Tuesday
8:00AM -8:00PM
Wednesday
8:00AM – 7:00PM
Thursday
8:00AM – 8:00PM
Friday
8:00AM – 6:00PM
Saturday
8:00AM – 1:00PM
Sunday
CLOSED

Clinic Photos

Preferred Rehab Physiotherapy -West 5

Nader Elhayek

Nader Elhayek

Registered Physiotherapist

Nader's mission is to merge the field of physiotherapy with his personable skills to deliver compassionate, holistic, and evidence-based care to help increase the quality of life for all patients.

Maria Espana

Maria Espana

Physiotherapy Resident

Maria is a Physiotherapy Resident with a Bachelor's in Physiotherapy from the University of La Sabana in Colombia where she studied for 5 years and earned an Academic Excellence Scholarship.

Abdulrahman Murad

Abdulrahman Murad

Registered Physiotherapist

Abdul has an academic background from Western University. Holding both a BSc. Honors in Kinesiology and a Masters in Physical Therapy, Abdul is passionate about rehabilitation, pain management, and strengthening and conditioning.

Marzieh Rezaie

Marzieh Rezaie

Physiotherapy Resident

Marzieh brings a comprehensive, evidence-based approach to rehabilitation dedicated to helping you achieve pain-free movement and reclaiming your lifestyle. Passionate about patient-centered care, she combines cutting-edge rehabilitation techniques with a global perspective to create personalized treatment plans that promote long-term recovery and well-being.<br />

Rachel Richardson

Rachel Richardson

Massage Therapist

Rachel Graduated from University of Windsor in 2017 for Kinesiology and has spent time working alongside Physiotherapy and Chiropractic care to cultivate exercise programs focused on improving daily living. To further her skills Rachel graduated from Fanshawe Massage Therapy Program in 2022.

Macguire Gordon

Macguire Gordon

Massage Therapist

Macguire graduated from Fanshawe College in 2023, and received his license to practice massage therapy in 2024. Macguire chose massage therapy to be able to help people by providing quality care using specialized massage therapy techniques.

Josh Butler

Josh Butler

Massage Therapist

Josh is a Registered Massage Therapist (RMT) in good standing with the College of Massage Therapy of Ontario (CMTO). He graduated from Sheridan College for Fitness Leadership, and obtained a diploma with honours in 2022 for Massage Therapy at Westervelt College.

Dr. Robin Mesiner

Dr. Robin Mesiner

Chiropractor

With over 30 years of experience as a chiropractor, Dr. Meisner is dedicated to helping patients achieve optimal health through a holistic, patient-centered approach. Specializing in women’s health, wellness prevention, nutrition, and functional medicine principles.

Paige Pierozynski

Paige Pierozynski

Audiologist

Paige Believes In Providing Better Hearing And Balance Through State-Of-The-Art Technology, Patient Education And Counselling.

Charlotte Crombeen

Charlotte Crombeen

Registered Physiotherapist

On maternity leave as of Sept 30th, 2024. Charlotte is a Kinesiology graduate from Simon Fraser University in British Columbia where she attended school on a track and field scholarship. She has a Master's degree in Health and Aging at Western University and then Master's in Physiotherapy from Leeds, England.

Jon Matthews

Jon Matthews

Pedorthist

Jon is a Canadian Certified Pedorthist providing orthotic and footwear services since 2013.

4.9
Based on 266 reviews
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Pat Brown
18:10 27 Feb 25
I have seen Nader for physiotherapy for different problems this past year. He came highly recommended to me and I highly recommend him to everyone. He has understood my physical issues and has given me excellent treatment. On top of that, he is an excellent communicator and caring therapist!
S K
13:50 30 Jan 25
Amazing!!! Professional and knowledgeable staff. I highly recommend.
Haytham Abu-Zaitoun
22:49 17 Jan 25
I had a great experience at Preferred Rehab Physiotherapy at West 5 for message therapy. I would like to thank Joshua for his exceptional care and amazing work. He did a tremendous job targeting tensioned muscles and patiently relieve my constant shoulder and lower back pain. I would strongly recommend visiting their clinic for the best professional services anyone can hope for. Thank you!
Diane
01:00 17 Jan 25
First time meeting Nader ElHayek he's great!! Explains everything he will be doing I'm getting a hip replacement in iMarch so he is getting me ready would recommend him highly
Andrew Middleton
17:12 05 Jan 25
I’ve been regularly visiting Preferred Physio the last month and a half for vertigo treatment, and Maria and Jamal have been fantastic. They’re both highly knowledgeable and attentive, tailoring a treatment plan that’s made a significant difference in my recovery. The clinic is clean and welcoming, and I’ve seen noticeable improvements in my symptoms. Highly recommend their care!
Harrison Clifford
18:26 28 Dec 24
Great experience, very thorough and understood my areas of concerns. Looking forward to my next session.
A good all round service with courteous staff.
Sandy Wellman
21:12 27 Dec 24
Maria and Jamal continue to be friendly and knowledgeable
Adam Legg
01:25 18 Dec 24
Ash H
15:47 17 Dec 24
I have been having a great experience so far in my physio. Nader and the team there are amazing.
Guy Havell
11:48 28 Nov 24
Great staff who are very knowledgeable and patient. I have finally found a team that I believe understands my needs as a senior. Keep up the good work, I am truly grateful for the return of my mobility.
Angela Ma
22:27 12 Nov 24
I have been consistently going to have massage done by Rachel at Preferred Rehab at West Five for more than a year. Due to the nature of my job, I have constant back and shoulder pain, I am very thankful for Rachel‘s magic touch, she finds all my trigger points and relieve my body pain and tension. I have had at least over 30 different RMT throughout my career and in different cities, and I’m confident to say that Rachel is the best one I have had so far!
Tanya Caleta
14:29 09 Nov 24
I am very happy with my rehab progress during my post hip surgery program with Maria. She is very professional and personable, listens to all my concerns and provides solutions to move forward. The team at the front desk are top notch! Maria has made my recovery journey easy and pleasant.
rick mazur
16:08 14 Sep 24
I found Charlotte Crombeen to be very knowledgeable and understanding of my needs. She carefully explains why I am performing the various exercises and adds new ones according to my age and ability. The result has been a a significant amount of reduction in my back pain. I highly recommend Charlotte.
Thomas Rauth
20:47 28 Aug 24
Professional service, fantastic team, excellent advice, friendly and comfortable environment, I have been extremely happy with my experiences with Nader and his team.
john wood
15:10 28 Aug 24
First time client. Friendly and welcoming team at front desk. Riley provided excellent treatment and I’ve rebooked again. Plenty of free surface and covered parking.
Sarah Blanchette
11:01 13 Aug 24
Charlotte is extremely skilled and professional! My back pain was gone in just a few quick weeks. Highly recommend this location as the best run physio centre I've been to!
Emily Terpstra
12:12 11 Aug 24
I have had excellent care with the clinic at West 5. My team consisted of Nader and Alyssa, and both were helpful in assisting me in my treatment after a MVA resulted in a concussion. The team is knowledgable, taking the time to educate you, and listen to what you have to say about your condition in order to individualize care. I have worked with many healthcare providers throughout my recovery, and it is rare to find clinicians that not only listen, but truly are empathic to your rehab journey. As well, provide great bedside manner - thanks Nader for the help and the laughs!
Mohammed Shaat
19:22 08 Jul 24
I had a wonderful experience with Nader and Alyssa! They were so supportive and friendly during my sessions. Nader really knows his stuff, and Alyssa was always there with a smile to help out. Thanks to them, I'm feeling much better. I highly recommend them if you need physiotherapy!
Rocket Richard
20:31 07 Jun 24
Four days after my total knee replacement I began a series of physio sessions with Nader and his assistant Alicia.During my first session Nader asked me questions to better understand my physical situation prior to the operation (I am active gym goer). Using this knowledge Nader challenged me at every session by introducing physio exercises that were more difficult yet necessary for recovery. The result: after 7 weeks I was thrilled to participate in my regular gym class and was able to execute all the class routines.For me the physio sessions had the added benefit of having a social element. We discussed many health related and other topics. I credit Nader’ holistic approach to being key in helping my accelerate recovery.Thank you Nader and Alicia
Steve Bax
22:42 27 Dec 23
Very good . 👍👍
sylvia pennetti
21:34 18 Dec 23
Professional and Knowledgeable
cynthia veres
12:56 13 Dec 23
John Moffatt
21:16 12 Dec 23
robert chartrand
22:47 08 Dec 23
Michelle Evans
12:35 01 Dec 23
In two weeks Courtney's program has greatly reduced my nerve pain and increased my core stability with innovative exercises. Tens and accupinture have rapidly helped my chronic pain. The team has been professional, kind and caring!
Carol McKenzie
12:07 15 Nov 23
Nader ElHayek is simply the best..he identifies and treats the problem, not the symptoms.He truly cares about his patient’s health and well-being which is reflected in his treatments.I have recommended him to several other people (some who believed they were incurable) and he was able to resolve their issues as well.
Nooruddin Hamidi
17:55 01 Nov 23
This clinic exceeds all expectations in regards to professionalism, expertise and care. The front staff are very helpful and kind. The physio assistants do an amazing job with all aspects of the rehab process helping explain and elaborate on any concerns. The physiotherapists are second to none, you really feel like they care about your well being and rehabilitation. For anyone needing to recover from an injury or to do some preventative medicine this is the place.
Cherie Gillard
22:53 19 Oct 23
If I could give higher than 5 stars, I would!!!
Chad Asselstine
16:46 17 Oct 23
Nader has been amazing. I've been dealing with the same issue for years, and I've finally started progressing through Nader's help. I highly recommend Preferred Rehab.
Lin S
21:22 15 Oct 23
Nina Gordon
01:12 04 Oct 23
JIm Labonte
22:45 26 Sep 23
A professional and caring environment. The entire team provides me the confidence i will make a full recovery!
Cory Lesky
04:16 24 Sep 23
Courtney and the staff at Preferred are professional, personable and really care about their clients. Highly recommend them. They really pay attention to your physio needs and work with you so well it’s amazing. 10/10!
Cherie Gillard
21:50 19 Sep 23
Greg Collins
19:07 18 Aug 23
The Ladies at the front desk are very personable and efficiently look after you at the start and finish of your appointment.Charlotte and Anthony are very patient when I relay how I'm responding to their course of action. At that point they respond quickly and efficiently to my needs during the appointment.I would highly recommend them if you're ready to put in the work to cure or manage whatever is ailing you....
Doaa Hussein
15:48 10 Jul 23
I don’t have enough good things to say about Preferred Rehab. Every single person who works at this clinic is incredibly emphatic and make you feel welcome and positive about healing. Whether it’s the physiotherapists, the kinesiologists, or the staff at the front desk - they all work together to ensure you are getting the best care and they all communicate so well with each other.The physiotherapists, particularly Nader and Courtney who I’ve been treated by, are exceptional and very knowledgeable. There is such a positive energy at this clinic and I look forward to my appointments and will forever recommend it to others who need treatment!
Mike L
14:58 24 Jun 23
Excellent physio care by Charlotte! On Day One she thoroughly asked questions and took the time to listen to my description of symptoms and chronology of events. She was really intent on understanding the root cause. She showed me diagrams of the body and symptoms of pinched nerves so I could understand her treatment methods and how to avoid repeat injury. I like her approach of keeping treatment techniques simple and then progressively adding different techniques based on improvement. Charlotte and her physio assistant Anthony work together well as a team of phsiotherapists. Highly recommend!
Marlyn Smith
23:23 09 Nov 22
I am pleased to have found Nadar. I am on a long road to a recovery from learning how to walk again! I can attribute a great part of my gain and growth & repair is thanks to Nadar's therapy and guidance.
Chris Bruggeman
17:45 28 Oct 22
A very welcoming and friendly atmosphere. They have completely changed my opinion of physio, for the better. Very well educated, friendly staff
Rachel
00:34 13 Sep 22
Nader is very informative and thorough and caring. 11/10 would recommend to anyone with any type of injury. Ive tried three other physio companies and always end up back at West 5 to see Nader. (I tried other physio companies because they were closer to my home, but i now take the extra time to drive 35 minutes through London traffic at rush hour just to see Nader because he is that good). His team is also very kind and welcoming and informative as well. Very knowledgeable staff. Dr Tugalev is awesome too.
Teresa
02:22 31 Aug 22
I went in stressing due to paperwork for insurance and the staff there were so helpful in assisting in areas I missed and explaining how it all worked. My exam was easy and Anna made me feel calm and explained my assessment with ease and calmness which helped me. I left feeling helped and know that they will help me moving forward. Thank you all highly recommend!
Diane Hogan
13:15 24 Aug 22
I sure am glad a friend recommended West Five. I reached out to book an appointment with Charlotte and I couldn’t be more pleased.Charlotte’s assessment of my knee pain and treatment plan provided me with quick results allowing me to enjoy my activities without pain.Since that time I have seen her for my neck pain. I had a thoroughassessment that identified the root cause. I really appreciate her approach. She communicates clearly the issue and answers my questions thoroughly. I have seen many physiotherapists in past but hands down Charlotte has provided me with the best care and results. Highly recommend!
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Nader Elhayek PT

Nader attended Western University where he attained his bachelors in Health Sciences and Masters degree in Physical therapy. He has a special interest in rehabilitation, health promotion, and the patient experience. His mission is to merge the field of physiotherapy with his personable skills to deliver compassionate, holistic, and evidence-based care to help increase the quality of life for all patients.

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Maria Espana

Maria is a Physiotherapy Resident with a Bachelor's in Physiotherapy from the University of La Sabana in Colombia where she studied for 5 years and earned an Academic Excellence Scholarship. She has three years of experience working in the Academic, Public Health, and Private sectors in Colombia where she developed a strong belief in evidence based practice and person-centered care. Maria will be happy to help you in English, Spanish or Portuguese to achieve your rehabilitation goals.

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Abdulrahman Murad

Abdul has an academic background from Western University. Holding both a BSc. Honors in Kinesiology and a Masters in Physical Therapy, Abdul is passionate about rehabilitation, pain management, and strengthening and conditioning. He employs a patient-centered and holistic approach, ensuring that each individual feels heard and supported on their journey to recovery. Outside of the clinic, Abdul enjoys delving into the realms of technology and indulging his interest in DIY activities during his free time.

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Marzieh Rezaie

Marzieh brings a comprehensive, evidence-based approach to rehabilitation dedicated to helping you achieve pain-free movement and reclaiming your lifestyle. Passionate about patient-centered care, she combines cutting-edge rehabilitation techniques with a global perspective to create personalized treatment plans that promote long-term recovery and well-being. Outside the clinic, Marzieh enjoys cycling and reading non-fiction books, always eager to explore new perspectives and stay inspired.

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Josh Butler

Josh is a Registered Massage Therapist (RMT) in good standing with the College of Massage Therapy of Ontario (CMTO). He graduated from Sheridan College for Fitness Leadership, and obtained a diploma with honours in 2022 for Massage Therapy at Westervelt College. He has an extensive background in sports as a high-level volleyball athlete. Prior to becoming a Massage Therapist, Josh excelled as a Personal Trainer working with a wide variety of clientele. He provides treatments 
ranging from relaxation massage to therapeutic treatments which incorporate more advanced 
therapies such as stretching, myofascial work and decompression cupping therapy. He has a passion for biomechanics,
injury prevention and recovery. Josh’s goal is to continue to evolve through his practice and incorporate new modalities to endorse multiple ways of treatment. This approach will provide his clients with the best opportunity for improvement while personalizing each session to his clients' needs.

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Rachel Richardson

Rachel Graduated from University of Windsor in 2017 for Kinesiology and has spent time working alongside Physiotherapy and Chiropractic care to cultivate exercise programs focused on improving daily living. To further her skills Rachel graduated from Fanshawe Massage Therapy Program in 2022. Rachel wants to provide hands on treatment that is evidence based to improve physical function and aid in rehabilitation. Having her background, Rachel has a good understanding of your diagnosis and can tailor your appointment to be effective and safe. Rachel’s Holistic approach to massage includes, Deep Tissue, Relaxation, Facial Therapy, Stretching, Cupping, Sport Massage, Exercise Prescription and more.

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Macguire Gordon

Macguire graduated from Fanshawe College in 2023, and received his license to practice massage therapy in 2024. Macguire chose massage therapy to be able to help people by providing quality care using specialized massage therapy techniques. Macguire values the importance of health and wellness and looks forward to helping clients with his knowledge and experience.

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Dr. Robin Meisner

Dr Meisner is a graduate of Queen’s University graduating with an Honours Bachelor of Science degree in Biology in 1990 and Canadian Memorial Chiropractic College (CMCC) in 1995. With over 30 years of experience as a chiropractor, Dr. Meisner is dedicated to helping patients achieve optimal health through a holistic, patient-centered approach. Specializing in women’s health, wellness prevention, nutrition, and functional medicine principles , Dr. Meisner integrates evidence-based chiropractic care with functional medicine and nutritional principles to address the root causes of pain, dysfunction, and chronic conditions. Dr. Meisner has extensive experience treating motor vehicle accident (MVA) injuries and WSIB (workplace) injuries, providing comprehensive care plans to support recovery, rehabilitation, and long-term wellness. Passionate about proactive health, Dr. Meisner emphasizes the importance of lifestyle modifications, nutrition, and personalized treatment strategies to empower patients to take control of their well-being for better quality of life.

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Charlotte Crombeen

Charlotte is a Kinesiology graduate from Simon Fraser University in British Columbia where she attended school on a track and field scholarship. After finishing her undergraduate degree, she went on to complete a Master's degree in Health and Aging at Western University and then Master's in Physiotherapy in Leeds, England. Charlotte has experience working with a wide range of patient populations from elite athletes to older adults 70+ and is keen to continue to expand her knowledge and skill. In her spare time, she enjoys the outdoors, running, hockey, and rock climbing.

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Paige Pierozynski

Paige Is An Audiologist With A Passion – She Believes In Providing Better Hearing And Balance Through State-Of-The-Art Technology, Patient Education And Counselling. She Strives To Find The Best Solution For Each Patient Based On Their Specific Individual Needs. Paige Completed Her Undergraduate Studies In Communication Sciences & Disorders From Wayne State University (2007) Prior To Obtaining Her Doctorate Of Audiology From Wayne State University (2011). She Is A Registered Member Of The College Of Audiologists And Speech-Language Pathologists Of Ontario (CASLPO) And The Ontario Association Of Speech-Language Pathologists And Audiologists.

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Jon Matthews

Jon is a Canadian Certified Pedorthist providing orthotic and footwear services since 2013. He is a graduate of University of Waterloo Kinesiology and the Western University Diploma Program in Pedorthics with a background in running, cycling, and crossfit. Your unique treatment plan can include foot orthotics, taping, bracing, footwear modification, activity modification, and mobility training. His aim is to optimize your recovery through practical solutions with a view to a healthy long-term outcome.