Nader Elhayek
Registered Physiotherapist
Nader's mission is to merge the field of physiotherapy with his personable skills to deliver compassionate, holistic, and evidence-based care to help increase the quality of life for all patients.
1295 Riverbend Road, Suite 220, London, ON, N6K 0G2
Clinic Hours
Monday
8:00AM – 7:00PM
Tuesday
8:00AM -8:00PM
Wednesday
8:00AM – 7:00PM
Thursday
8:00AM – 8:00PM
Friday
8:00AM – 6:00PM
Saturday
8:00AM – 1:00PM
Sunday
CLOSED
Clinic Photos
Preferred Rehab Physiotherapy -West 5
Maria Espana
Physiotherapy Resident
Maria is a Physiotherapy Resident with a Bachelor's in Physiotherapy from the University of La Sabana in Colombia where she studied for 5 years and earned an Academic Excellence Scholarship.
Abdulrahman Murad
Registered Physiotherapist
Abdul has an academic background from Western University. Holding both a BSc. Honors in Kinesiology and a Masters in Physical Therapy, Abdul is passionate about rehabilitation, pain management, and strengthening and conditioning.
Josh Butler
Massage Therapist
Josh is a Registered Massage Therapist (RMT) in good standing with the College of Massage Therapy of Ontario (CMTO). He graduated from Sheridan College for Fitness Leadership, and obtained a diploma with honours in 2022 for Massage Therapy at Westervelt College.
Rachel Richardson
Massage Therapist
Rachel Graduated from University of Windsor in 2017 for Kinesiology and has spent time working alongside Physiotherapy and Chiropractic care to cultivate exercise programs focused on improving daily living. To further her skills Rachel graduated from Fanshawe Massage Therapy Program in 2022.
Riley Simpson
Massage Therapist
Riley became registered with the CMTO in 2014 after completing the massage therapy program at Lambton College. Riley enjoys treating clients using general Swedish Massage Techniques, deep tissue, and cupping.
Macguire Gordon
Massage Therapist
Macguire graduated from Fanshawe College in 2023, and received his license to practice massage therapy in 2024. Macguire chose massage therapy to be able to help people by providing quality care using specialized massage therapy techniques.
Paige Pierozynski
Audiologist
Paige Believes In Providing Better Hearing And Balance Through State-Of-The-Art Technology, Patient Education And Counselling.
Jon Matthews
Pedorthist
Jon is a Canadian Certified Pedorthist providing orthotic and footwear services since 2013.
Charlotte Crombeen
Registered Physiotherapist
On maternity leave as of Sept 30th, 2024. Charlotte is a Kinesiology graduate from Simon Fraser University in British Columbia where she attended school on a track and field scholarship. She has a Master's degree in Health and Aging at Western University and then Master's in Physiotherapy from Leeds, England.
I found Charlotte Crombeen to be very knowledgeable and understanding of my needs. She carefully explains why I am performing the various exercises and adds new ones according to my age and ability. The result has been a a significant amount of reduction in my back pain. I highly recommend Charlotte.
Professional service, fantastic team, excellent advice, friendly and comfortable environment, I have been extremely happy with my experiences with Nader and his team.
First time client. Friendly and welcoming team at front desk. Riley provided excellent treatment and I’ve rebooked again. Plenty of free surface and covered parking.
Charlotte is extremely skilled and professional! My back pain was gone in just a few quick weeks. Highly recommend this location as the best run physio centre I've been to!
I have had excellent care with the clinic at West 5. My team consisted of Nader and Alyssa, and both were helpful in assisting me in my treatment after a MVA resulted in a concussion. The team is knowledgable, taking the time to educate you, and listen to what you have to say about your condition in order to individualize care. I have worked with many healthcare providers throughout my recovery, and it is rare to find clinicians that not only listen, but truly are empathic to your rehab journey. As well, provide great bedside manner - thanks Nader for the help and the laughs!
I had a wonderful experience with Nader and Alyssa! They were so supportive and friendly during my sessions. Nader really knows his stuff, and Alyssa was always there with a smile to help out. Thanks to them, I'm feeling much better. I highly recommend them if you need physiotherapy!
Four days after my total knee replacement I began a series of physio sessions with Nader and his assistant Alicia.During my first session Nader asked me questions to better understand my physical situation prior to the operation (I am active gym goer). Using this knowledge Nader challenged me at every session by introducing physio exercises that were more difficult yet necessary for recovery. The result: after 7 weeks I was thrilled to participate in my regular gym class and was able to execute all the class routines.For me the physio sessions had the added benefit of having a social element. We discussed many health related and other topics. I credit Nader’ holistic approach to being key in helping my accelerate recovery.Thank you Nader and Alicia
In two weeks Courtney's program has greatly reduced my nerve pain and increased my core stability with innovative exercises. Tens and accupinture have rapidly helped my chronic pain. The team has been professional, kind and caring!
Nader ElHayek is simply the best..he identifies and treats the problem, not the symptoms.He truly cares about his patient’s health and well-being which is reflected in his treatments.I have recommended him to several other people (some who believed they were incurable) and he was able to resolve their issues as well.
This clinic exceeds all expectations in regards to professionalism, expertise and care. The front staff are very helpful and kind. The physio assistants do an amazing job with all aspects of the rehab process helping explain and elaborate on any concerns. The physiotherapists are second to none, you really feel like they care about your well being and rehabilitation. For anyone needing to recover from an injury or to do some preventative medicine this is the place.
Nader has been amazing. I've been dealing with the same issue for years, and I've finally started progressing through Nader's help. I highly recommend Preferred Rehab.
A professional and caring environment. The entire team provides me the confidence i will make a full recovery!
Courtney and the staff at Preferred are professional, personable and really care about their clients. Highly recommend them. They really pay attention to your physio needs and work with you so well it’s amazing. 10/10!
The Ladies at the front desk are very personable and efficiently look after you at the start and finish of your appointment.Charlotte and Anthony are very patient when I relay how I'm responding to their course of action. At that point they respond quickly and efficiently to my needs during the appointment.I would highly recommend them if you're ready to put in the work to cure or manage whatever is ailing you....
I don’t have enough good things to say about Preferred Rehab. Every single person who works at this clinic is incredibly emphatic and make you feel welcome and positive about healing. Whether it’s the physiotherapists, the kinesiologists, or the staff at the front desk - they all work together to ensure you are getting the best care and they all communicate so well with each other.The physiotherapists, particularly Nader and Courtney who I’ve been treated by, are exceptional and very knowledgeable. There is such a positive energy at this clinic and I look forward to my appointments and will forever recommend it to others who need treatment!
Excellent physio care by Charlotte! On Day One she thoroughly asked questions and took the time to listen to my description of symptoms and chronology of events. She was really intent on understanding the root cause. She showed me diagrams of the body and symptoms of pinched nerves so I could understand her treatment methods and how to avoid repeat injury. I like her approach of keeping treatment techniques simple and then progressively adding different techniques based on improvement. Charlotte and her physio assistant Anthony work together well as a team of phsiotherapists. Highly recommend!
I am pleased to have found Nadar. I am on a long road to a recovery from learning how to walk again! I can attribute a great part of my gain and growth & repair is thanks to Nadar's therapy and guidance.
A very welcoming and friendly atmosphere. They have completely changed my opinion of physio, for the better. Very well educated, friendly staff
Nader is very informative and thorough and caring. 11/10 would recommend to anyone with any type of injury. Ive tried three other physio companies and always end up back at West 5 to see Nader. (I tried other physio companies because they were closer to my home, but i now take the extra time to drive 35 minutes through London traffic at rush hour just to see Nader because he is that good). His team is also very kind and welcoming and informative as well. Very knowledgeable staff. Dr Tugalev is awesome too.
I went in stressing due to paperwork for insurance and the staff there were so helpful in assisting in areas I missed and explaining how it all worked. My exam was easy and Anna made me feel calm and explained my assessment with ease and calmness which helped me. I left feeling helped and know that they will help me moving forward. Thank you all highly recommend!
I sure am glad a friend recommended West Five. I reached out to book an appointment with Charlotte and I couldn’t be more pleased.Charlotte’s assessment of my knee pain and treatment plan provided me with quick results allowing me to enjoy my activities without pain.Since that time I have seen her for my neck pain. I had a thoroughassessment that identified the root cause. I really appreciate her approach. She communicates clearly the issue and answers my questions thoroughly. I have seen many physiotherapists in past but hands down Charlotte has provided me with the best care and results. Highly recommend!
